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Frequently Asked Questions

Click on the links below to view a series of FAQs on our products and services:

Question Categories

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Managing your account

  • Account number and sort code

Ways you can contact us

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Phone us

0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)

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Email us

Use our online form to send us an email

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Log into Online Banking to send us a secure message