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Frequently Asked Questions

Question Categories

Icon: FAQs about managing your account

Managing your account

  • Account number and sort code
Icon: FAQs about using our website and digital banking tools

Using our website

Icon: Mobile Large (CBF)

Cynergy Bank Mobile Banking App

Ways you can contact us

Phone us

0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)

Email us

using our online form.

Secure message

Send us a secure message by logging into .