Business Current Account: Applying for an account

How do I apply?

How do I save and resume my application later?

What are the eligibility requirements to open a Business Current Account?

Is my money deposited with Cynergy Bank protected?

You’re asking for my ID and a selfie, how do I make sure my photo and documents are usable for this check?

Business Current Account: Payments to and from my account

How long will a credit in take to reach my account?

Are there any restrictions on when I can withdraw money from my Business Current account?

Can I view and manage my standing orders and Direct Debits via Online Banking?

Can I transfer funds between currencies?

What information do I need to make an international payment?

How do I send an international payment?

How do I transfer money or make a payment using Online Banking?

What are the online limits?

What is the difference between available balance and current balance?

Business Current Account: How to manage your account

How do I update my personal or business details (address/phone number/email)?

What are text alerts?

How do I close my Business Current account?

How do I make a complaint, regarding my Business Current Account?

How do I change the way you contact me for marketing purposes?

How do I pay tax on my Business Current Account?

How can I add/remove account holders on my Business Current Account?

Can I have multiple Business Current Accounts?

I have a question that is not answered here. What can I do?

Do you offer accounting software integrations for your Business Current Account (BCA)?

Business Current Account: Security and accessibility

I think I've been a victim of online fraud. What do I do?

What happens if more than one signature is required for an account?

How do I log in once my account is open?

Can I change my Online Banking passcode to something more memorable?

I have lost/forgotten my Online Banking log in details, what do I do?

My Online Banking passcode has expired before I was able to use it, how can I get a new one?

I have lost/forgotten my account details (account number/sort code) what do I do?

How secure are my savings with Cynergy Bank?

What should I do if I am having problems logging into Online Banking?

Business Current Account: Interest rate

When do I receive interest on my Business Current Account?

When will I start earning interest on a deposit into my Business Current Account?

Can the rate on my Business Current Account change?

If I close my account before the first month, when will the interest be paid?