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Document Library

Documents relating to all our products and services, including terms and conditions, application forms, brochures and product guides.

To view the PDF-formatted documents listed below, use Adobe Reader. Download Adobe Reader (free) here .

ProductCategoryDocument

Business Current Account

Conditions

Terms and Conditions | Business Current Account 501KB

Last updated 10 January 2024

Lending

Conditions

Conditions for Commercial Facilities (2024) | Lending 742KB

Last updated February 2024

Lending

Conditions

Conditions for Commercial Facilities (2018) | Lending 300KB

Last updated December 2018

Cynergy Business Current Account

Application form

Application form | Cynergy Business Current Account 129KB

Please also download and read the Terms and Conditions for Cynergy Business Current Account before applying.

Business Saver

Key Features

Key Features and Important Information | Business Saver 129KB

Last updated May 2024

Savings Accounts

Conditions

Terms and Conditions | Classic Saver 520KB

Last updated 21 November 2023

Lending

Guide

Standards of lending practice | Lending 153KB

Published by the Lending Standards Board

Online Banking

Application form

Request to change user access level | Online Banking (for Business customers) 220KB

Online Banking

Application form

Request to add a business account | Online Banking (for Business customers) 190KB

Online Banking

Application form

Application form | Online Banking (for Business customers) 215KB

Lending

Guide

Mortgage Product Guide | Lending 314KB

Mortgage Product Guide | Lending

Lending

Guide

Product Guide | Lending 671KB

Information on our full range of lending products

Business Saver

Guide

CRS and FATCA Guiance | Business Saver 161KB

Lending

Conditions

General Conditions for Facilities | Lending 309KB

Financial Services Compensation Scheme (FSCS)

Guide

FSCS Information Sheet and Exclusions List 110KB

Bonds

Conditions

Terms and Conditions | FlexiBond (Business) 518KB

Last updated May 2024

Bonds

Conditions

Terms and Conditions | Fixed Rate Bond (Business) 224KB

Last updated May 2024

Business Current Account

Fee Information Document

Fee information | Business Current Account (USD) 152KB

Last updated 10 January 2024

Cynergy Business Current Account

Fee Information Document

Fee information | Cynergy Business Current Account (Sterling / GBP) 158KB

Last updated 16 November 2023

Client Account

Fee Information Document

Fee information | Client Account (Sterling / GBP) 156KB

Effective from 11 July 2019

Business Current Account

Guide

Payment Services Directive ― Factsheet | Business Current Account 84KB

Guide to PSD2 (Payment Services Directive), security in your payments, your benefits and rights as a customer. Published by the European Commission.

Business Current Account

Fee Information Document

Fee information | Business Current Account (Euro) 151KB

Effective from 3 May 2023

Business Current Account

Fee Information Document

Fee information | Business Current Account (Sterling / GBP) 157KB

Effective 12 April 2024

Cynergy Business Current Account

Conditions

Terms and Conditions | Cynergy Business Current Account 501KB

Last updated 10 January 2024. Please read before applying.

Lending

Fee Information Document

Credit Delivery and Recoveries ― Fees | Lending 107KB

Client Account

Conditions

Terms and Conditions | Client Account 345KB

Last updated November 2018

Business Saver

Conditions

Terms and Conditions | Business Saver 982KB

May 2024

Business Saver

Application form

Application form | Business Saver 1031KB

For existing business customers. Please also download and read the Terms and Conditions for Business Saver before applying.

Business Current Account

Guide

Payment and Debit Card Limits | Business Current Account 129KB

Effective 3 May 2023

Business Current Account

Conditions

Terms and Conditions (USD) | Business Current Account 499KB

Last updated January 2024

Business Current Account

Conditions

Terms and Conditions (Euro) | Business Current Account 528KB

Last updated January 2024

Terms and Conditions | Classic Saver (Business)

Conditions

Classic Saver - Business 126kb

Terms and Conditions | Classic Saver (Business)

EPC C+ Term Loan

Guide

EPC C+ Loan Product Specification Sheet 82KB

EPC C+ Loan Product Specification Sheet

To view the PDF-formatted documents listed below, use Adobe Reader. Download Adobe Reader (free) here .

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Contact us

Telephone
0345 850 5555 or +44 20 3375 6422 (if calling from abroad)
Calls may be recorded for monitoring and training.

Customer Service telephone opening hours
8.00am – 7.00pm Monday to Friday
9.00am – 5.00pm Saturdays, Sundays and Bank Holidays

Email us (via our online form)
Click here for our online form

Modern Slavery Statement

Read our statement, financial year ending 2023

Cynergy Bank plc. Registered in England and Wales: 04728421.
Registered office: 4th Floor, One New Change, London EC4M 9AF.
Correspondence address: PO Box 80030, London EC4P 4NG.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Asset Based Lending is exempt from regulation by the Financial Conduct Authority and the Prudential Regulation Authority. Our main business is the provision of financial services under registration number no. 575105. Cynergy Bank and the curve logo are registered trademarks.

Eligible deposits with Cynergy Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. Any deposits you hold above the protected limit are unlikely to be covered. Further information is available here or at https://www.fscs.org.uk/ .

For free and impartial advice, set up by the government, click here .

Cynergy Bank plc is a member of UK Finance and subscribes to the Standards of Lending Practice published by the Lending Standards Board which covers good practice in relation to loans, overdrafts and other types of lending that we do not currently offer.

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