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Our Customer Service lines are open from 8.00am to 7.00pm weekdays and 9.00am to 5.00pm () on weekends and bank holidays.

Phone 0345 850 5555 (or +44 (0)20 3375 6422 if you're calling from outside the UK). Calls may be recorded for monitoring and training.

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Report fraud or a lost or stolen card

Tell us straight away if your card has been lost or stolen or if you think you have been a victim of fraud. Check our for for advice and contact information.

Our regional offices

Headquarters:

London

4th Floor
One New Change
London
EC4M 9AF

Visits to offices are by appointment only. Contact your Relationship Manager to arrange.

Opening hours are 9.15pm – 5.15pm, Monday to Friday.

Redhill

Floor 6
Kingsgate
62 High Street
Redhill
RH1 1SH

Birmingham

112 Colmore Row
Birmingham
B3 3AG

Manchester

Manchester Business Centre
3 Hardman Square
Spinningfields
Manchester
M3 3EB

Glasgow

1 West Region Street
Glasgow
G2 1RW