Check that your computer or mobile device meets our minimum system requirements. 


PC / Windows

  • Operating system: Microsoft Windows 10 and above (click here for important information about Microsoft Windows 7)

  • The latest version of your preferred browser:

    • Microsoft Internet Explorer 11

    • Microsoft Edge for Windows 10

    • Mozilla Firefox

    • Google Chrome

Macintosh

  • Any Mac computer running OSX 10.11.5 (El Capitan) and above

  • The latest version of your preferred browser:

    • Safari

    • Mozilla Firefox

    • Google Chrome

    • Opera

Mobile devices

  • iPad, iPhone, iPod running iOS 9.3.2 and above

  • Android requires version 5.1.1 and above

  • The latest version of your preferred browser:

    • Safari

    • Mozilla Firefox

    • Google Chrome

    • Opera

Important information about Windows 7 operating system

From 14 January 2020, Microsoft stopped supporting Windows 7 which means they won’t be releasing any further security updates.

To keep your machines secure, and for a safe Online Banking experience, we recommend that you use Windows 10 latest version. 

We strongly recommend not to use Windows 7.

Ways you can contact us

Shield Lock Large Green

Secure message

Send us a secure message by logging into Online Banking.

Mail Large Green

Email us

using our online form.

Phone large green icon

Phone us

0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)