Strong Customer Authentication for Debit Cards: What this means for you
Security for debit card transactions is being Enhanced
What is Strong Customer Authentication?
Why is Strong Customer Authentication being introduced?
What countries does this “PSD2” regulation apply to?
When is it being introduced?
Who does it apply to?
I don’t have/use, a debit card will this impact me?
How will online use of a debit card change?
How does the new debit card password work?
Do I need to set up a debit card password to continue using it?
How do I set up a password?
I have more than one account with debit cards do I need to set up a password for each debit card?
I have a joint account and both account holders have a debit card do we need to set up separate passwords?
I don’t have online banking set up for my account(s). Will I be able to set up a debit card password?
I currently use my debit card for online transactions and receive a One Time Passcode (OTP). Is this not enough?
Will I receive a new debit card?
Can I use my debit card as normal with transactions where I am present and use my PIN?
Where can I find more information on Strong Customer Authentication?
Ways you can contact us
Email us
using our online form.
