Security for Online Banking is being enhanced
We’ve enhanced our online security in line with the revised Payment Services Directive (PSD2), which has enhanced the security of online transactions to help protect you and your money and reduce fraud. These changes are referred to as Strong Customer Authentication (SCA) and mean you need to authenticate your access every time you log in to Online Banking and sometimes when you are processing transactions, so we know it’s actually you.
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Strong Customer Authentication for Online Banking
What is Strong Customer Authentication?
Why is Strong Customer Authentication being introduced?
What countries does this regulation apply to?
When is it being introduced?
Who does it apply to?
I don’t use Online Banking, will this impact me?
How will Online Banking change?
Where can I find more information on Strong Customer Authentication?
Ways you can contact us
Email us
using our online form.