Switch between Cynergy brands:
Cynergy Bank

Business Saver Account: Applying for an account

How do I apply?

How do I save and resume my application later?

What are the eligibility requirements to open a Business Saver Account?

How do I open a Business Saver Account?

When do I need to make my first deposit?

Is your money protected with us?

How do I share my photo and ID photos with you for the identification check

Can I open more than one Business Saver Account?

Once I have submitted my application, when will my Business Saver Account be opened?

Business Saver Account: Payments to and from my account

How can I deposit funds into my new Business Saver Account?

How long will a deposit take to reach my account?

Are there any restrictions on when I can withdraw money from my Business Saver Account?

When will I get the money after the withdrawal request from my Business Saver account?

How will I know when my funds are received?

Will I be penalised for withdrawing money from my Business Saver account?

Business Saver Account: How to manage your account

How do I update my personal or business details (address/phone number/email)?

What are text alerts?

How do I close my Business Saver account?

How do I make a complaint, regarding my Business Saver Account?

What is a nominated account?

How do I change the nominated account for my Business Saver account?

How do I change the way you contact me for marketing purposes?

When will you send me statements for my Business Saver account?

What if I need a statement before 1 year?

How do I pay tax on my Business Saver account?

How can I add/remove account holders on my Business Saver Account?

Can I have multiple Business Saver Accounts?

I have a question that is not answered here. What can I do?

Business Saver Account: Security and accessibility

What happens if more than one signature is required for an account?

How do I log in once my account is open?

Can I change my Online Banking passcode to something more memorable?

I have lost/forgotten my Online Banking log in details, what do I do?

My Online Banking passcode has expired before I was able to use it, how can I get a new one?

I have lost/forgotten my account details (account number/sort code) what do I do?

How secure are my savings with Cynergy Bank?

What should I do if I am having problems logging into Online Banking?

Business Saver Account: Interest rate

When do I receive interest on my Business Saver account?

When will I start earning interest on a deposit into my Business Saver account?

Can the rate on my Business Saver account change?

If I close my account before the first month, when will the interest be paid?

Business Saver Account: FATCA and CRS

What is FATCA?

How do I know if I am impacted by FATCA?

What is the CRS?

Who is reportable under CRS?

Why are you asking me for my jurisdiction(s) of tax residency?

Where can I find further information and advice on CRS?

Ways you can contact us

Shield Lock Large Green

Secure message

Send us a secure message by logging into Online Banking.

Mail Large Green

Email us

Email us using our online form.

Phone large green icon

Phone us

0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)