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Finance
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Meet the Finance Team
Business Banking
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Business Fixed Rate Bond
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FX & Payments
Meet the Business Banking Team
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Meet the Private Banking Team
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Online Easy Access Account
Fixed Rate Bond
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Finance
Property finance
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Loan completions
Meet the Finance Team
Business Banking
Business Saver
Business Current Account
Business Notice Saver
Business Fixed Rate Bond
Solicitor's Client Account
FX & Payments
Meet the Business Banking Team
Private Banking
Borrowing
Mortgage intermediaries
Meet the Private Banking Team
Personal Banking
Online Easy Access Account
Fixed Rate Bond
Online ISA
Fixed and Variable Cash ISA
Online Notice Saver
Compare accounts
About us
Our story
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ESG
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Accessibility

Applying for a Business Fixed Rate Bond

How do I open a Business Fixed Rate Bond?

How do I save and resume my application later?

What are the eligibility requirements to open a Business Fixed Rate Bond?

How long do I have to deposit money into my Business Fixed Rate?

How do I share my photo and ID photos with you for the identification check?

Can I open more than one Business Fixed Rate Bond?

Once I have submitted my application, when will my Business Fixed Rate Bond be opened?

Making payments to and from my Business Fixed Rate Bond

How can I deposit funds into my new Business Fixed Rate Bond?

How long will a deposit take to reach my account?

How many times can I add money to my Business Fixed Rate Bond?

What happens if I try to add funds after the funding window closes?

How will I know when my funds are received?

Business Fixed Rate Bond: How to manage your account

How do I log in once my account is open?

How do I update my personal or business details (address/phone number/email)?

What are text alerts?

What is a Nominated Account?

How do I change the Nominated Account for my Business Fixed Rate Bond?

When will you send me statements for my Business Fixed Rate Bond?

How do I pay tax on my Business Fixed Rate Bond?

How can I add/remove account holders on my Business Fixed Rate Bond?

How do I close my Business Fixed Rate Bond?

When do I receive interest on my Business Fixed Rate Bond?

Bond Maturity

What happens at maturity of my Business Fixed Rate Bond?

What are loyalty rates?

What happens if the interest rate goes up after I receive my renewal notice?

What does auto-renew mean?

How do I amend my auto-renewal preference?

How do I withdraw or transfer the funds at maturity?

My bond has renewed – can I still close it?

My bond matured into a variable rate. Can I reinvest this?

Where can I find my bond statements and documents?

Can I phone to amend my maturity instructions?

When’s the latest I can change my maturity instructions?

Business Fixed Rate Bond: Security and accessibility

What happens if more than one signature is required for an account?

How do I log in once my account is open?

I forgot my Online Banking login details. What should I do?

I forgot my account number or sort code. What should I do?

Complaints and Other Questions

How do I make a complaint about my Business Fixed Rate Bond?

Is money I've deposited in Business Fixed Rate Bond protected?

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Cynergy Bank plc. Registered in England and Wales: 04728421.
Registered office: 4th Floor, One New Change, London EC4M 9AF.
Correspondence address: PO Box 80030, London EC4P 4NG.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Asset Based Lending is exempt from regulation by the Financial Conduct Authority and the Prudential Regulation Authority. Our main business is the provision of financial services under registration number no. 575105. Cynergy Bank and the curve logo are registered trademarks.

Eligible deposits with Cynergy Bank plc are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. Any deposits you hold above the protected limit are unlikely to be covered. Further information is available here or at https://www.fscs.org.uk/.

For free and impartial advice, set up by the government, click here.

Cynergy Bank plc is a member of UK Finance.


Contact us

Email us (via our online form)
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Telephone
0345 850 5555 or +44 20 3375 6422 (if calling from abroad). Calls may be recorded for monitoring and training.

Customer Service telephone opening hours
9.00am – 6.00pm Monday to Friday

More ways to contact us

Modern Slavery Statement

Read our statement, financial year ending 2025

©Cynergy Bank plc 2026.

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