Download now from the and . (Note this app is not the same as the Cynergy Bank Authenticator app.)
What's in the latest version? ***
1. View and manage personal AND business bank accounts with easy switching between two types
2. Business banking support
Single (straight-through) and multi-director approval workflows for:
Domestic business payments
Internal transfers
Withdrawals from business accounts
Creating and managing Standing Orders
3. Set up alerts and notifications for activity on your account(s)
4. Login using biometric authentication (face recognition or fingerprint) or a PIN
5. Enhanced support for PIN recovery, with options to reset or recover forgotten PINs
6. Set up scheduled payments for better financial planning
7. Support for international payments
8. EXCLUSIVE TO THE APP: If you have a Fixed Rate Bond, you can set your maturity instructions – no need to call Customer Service
9.EXCLUSIVE TO THE APP: The Relationship Manager (RM) booking function is now live via the Cynergy Bank Mobile Banking app.No set up is required. All you need to do is log into your Mobile app and enjoy the benefits.
10. View loan and mortgage accounts (read-only)
Download now from the App Store and Google Play
For iPhone users
If you're looking at this on your mobile device, tap here; or...
...if you're looking at this on your computer or laptop, open the camera on your phone and point it at the QR code. Tap the link you see on your phone screen to open the App Store on the right page.
You can also visit the and search for 'Cynergy Bank Mobile Banking app'.
For Android users
If you're looking at this on your mobile device, tap here; or...
...if you're looking at this on your computer or laptop, open the camera on your phone and point it at the QR code. Tap the link you see on your phone screen to open Google Play on the right page.
You can also visit and search for 'Cynergy Bank Mobile Banking app'.
Want to find out a bit more first?
For more information about the Cynergy Bank Mobile Banking app, its features, security measures, device compatibility**** and how to use it, read our .
Getting started is as easy as 1, 2, 3
1. Download
Download the Cynergy Bank Mobile Banking app from the or , depending on your device.
You need to be an existing Cynergy Bank customer to use the app.
2. Set up
Follow the step-by-step, on-screen instructions to set up the app.
You will need your online banking User ID and Passcode to finish the process. If you've forgotten these details, tell you how to retrieve them.
3. Enjoy!
That's it! You're all set to start managing your personal banking, securely and quickly, on the go.
To share your feedback and suggestions with us, use the email form on our page.
Important points and definitions
* Personal Banking accounts supported by the app: Online Easy Access Account, Online Notice Saver, Online ISA, Fixed and Variable Rate Cash ISA, Fixed Rate Bonds.
** Business Banking accounts supported by the app: Business Current Account (BCA), Cynergy Business Current Account (CBCA) and Business Saver (BSA).
*** To check that you have the latest version, open your app and click on Settings and then App Info. Compare the version number with the version shown in the App Store (Apple / iOS) or Google Play. If you have an older version installed on your device, click download to update it to the latest version.
**** The app is compatible with Smartphones or tablets running either the iOS (version 15 or later) or Android (version 12 or later) operating system. You can find out which version of iOS or Android your device is running by tapping on 'Settings'.
Ways you can contact us
Email us
using our online form.
