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Cynergy Bank Mobile Banking app

With our new app, personal banking* just got better.

Featuring industry-leading security measures, the Cynergy Bank Mobile Banking app gives you greater flexibility to manage your personal banking safely on the go.

  • View your account balances and transactions

  • Make payments and manage payees

  • Move money between your Cynergy Bank accounts simply and securely

  • Manage notifications and alerts about activity on your account

This app is different to the Cynergy Bank Authenticator App. For

Download now from the App Store and Google Play

For iPhone users

  1. If you're looking at this on your mobile device, tap here; or...

  2. ...if you're looking at this on your computer or laptop, open the camera on your phone and point it at the QR code. Tap the link you see on your phone screen to open the App Store on the right page.

  3. You can also visit the and search for 'Cynergy Bank Mobile Banking app'.

For Android users

  1. If you're looking at this on your mobile device, tap here; or...

  2. ...if you're looking at this on your computer or laptop, open the camera on your phone and point it at the QR code. Tap the link you see on your phone screen to open Google Play on the right page.

  3. You can also visit and search for 'Cynergy Bank Mobile Banking app'.


Want to find out a bit more first?

For more information about the Cynergy Bank Mobile Banking app, its features, security measures, device compatibility** and how to use it, read our .

A simple and fast way to bank with us

A simple and fast way to manage your personal banking

  • Enjoy seamless account management: view account balances, track transaction history and transfer your money between your eligible Cynergy Bank accounts

  • Achieve your savings goals: explore and manage

  • Make payments effortlessly: make secure and convenient internal transfers and domestic payments using Faster Payment Service (FPS) and Clearing House Automated Payment System (CHAPS)

A simple and fast way to bank with us

  • Manage payees with ease: view, manage and add payees

  • Stay in control: receive timely notifications to help you monitor your account activity


  • Peace of mind: benefit from industry-leading security measures, including multi-factor authentication, fingerprint or face ID

  • Get help when you need it: access FAQs, contact us directly or submit a complaint directly via the app

Cynergy Bank Mobile Banking App - notifications screen

Getting started is as easy as 1, 2, 3

1. Download

Download the Cynergy Bank Mobile Banking app from the

or , depending on your device.

You need to be an existing Cynergy Bank customer with a personal account to use the app.

2. Get set up

Follow the step-by-step, on-screen instructions to set up the app. You will need your online banking User ID and Passcode to finish the process. If you've forgotten these details, tell you how to retrieve them.

3. Enjoy!

That's it! You're all set to start managing your personal banking, securely and quickly, on the go.

To share your feedback and suggestions with us, email AppFeedback@cynergybank.co.uk .

FAQs

View all FAQs

Important points and definitions

* The Cynergy Bank Mobile Banking app is currently only available to Cynergy Bank personal current account and personal savings banking customers.

** The app is compatible with Smartphones or tablets running either the iOS (version 15 or later) or Android (version 12 or later) operating system. You can find out which version of iOS or Android your device is running by tapping on 'Settings'.

The Cynergy Bank Mobile Banking app is different and separate to the .

The Authenticator App is used to authenticate your identity and transactions when using .

Ways you can contact us

Phone us

0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)

Email us

using our online form.

Secure message

Send us a secure message by logging into .