Online Easy Access Account: Applying for an Online Easy Access Account
Who can open an Online Easy Access Account?
When will my Online Easy Access Account be opened?
Can you open a joint Online Easy Access Account?
Can I apply for an Online Easy Access account under a power of attorney?
Can I open multiple Online Easy Access Accounts?
Can I use Fast Track to open a joint account?
Online Easy Access Account: Managing Your Account
How do I update my personal details?
How do I close my Online Easy Access account?
How do I make a complaint?
How do I change my marketing preferences?
When will I receive account statements?
What is a nominated account?
How do I change my nominated account?
Can I use a joint account as my linked nominated account?
How do I add another person to my Online Easy Access account (i.e. change my account from a sole account to a joint account)?
Online Easy Access Account: Payments to and from my account
How can I deposit into my Online Easy Access Account?
How long does a transfer take?
Can I send money overseas?
Will I be charged for withdrawals?
Is there a daily limit for withdrawals?
Online Easy Access Account: Security and Accessibility
How do I log in once my account is open?
What if I forget my Online Banking details?
I have lost/forgotten my account details (account number/sort code) what do I do?
Why do I need to send my bank statement when I set up a new nominated account?
How secure are my savings with Cynergy Bank?
Online Easy Access Account: Interest rate
When is interest paid?
Can the interest rate change?
Is tax deducted from the interest paid on the Online Easy Access Account?
What happens if I close my account before the anniversary?
Ways you can contact us
Email us
using our online form.
