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Mortgage Intermediaries

For FCA-authorised intermediaries only

We work with a limited number of intermediaries. If you're already on our panel, log in  to submit an application. To join our panel, contact us.

Contact us

To apply for a Cynergy Bank mortgage...

1. Getting started

Check our Mortgage Product Guide for intermediaries and lending criteria before you begin your application or call our dedicated Mortgage support team.

Log in to our portal to register your cases and download the necessary documents.

2. Apply online

Complete and submit your application. Download forms from our documents list. Upload documents to support your application—including a form for details about your property portfolio

3. Our underwriters’ decision

Each application will be individually reviewed by one of our underwriting team. We will keep you informed by email and by telephone and let you know our decision as soon as possible.

4. Mortgage offer

If the application is approved we will issue the offer directly to the customer and also send you a copy. You can also download a copy for your records.

5. Conveyancing

We will work with conveyancers, valuers and licensed solicitors to ensure smooth, accurate and fast progress to completion.

6. Mortgage completion

We confirm that all legal requirements have been met and make the funds available for drawdown.

How we support you

Any loan size

No restrictions on loan size for Mortgage Intermediaries.

Underwriter access

Direct access to our underwriters on every case submitted.

Case by case care

Every case is considered on its individual merits and discussed directly with you.