Category

Feature

Online Banking

Mobile Banking App

Profile and Settings

Biometric login

N

Y

Change personal details

Y

Y

Manage notifications

Y

Y

Manage marketing preferences

Y

Y

Payments and Transfers

Pay someone new

Y

Y

Pay someone again

Y

Y

Transfer between your Cynergy accounts

Y

Y

Setup or cancel a standing order

Y

Y

Cancel a Direct Debit

Y

Y

Scheduled payments

Y

Y

Group payments (business customers only)

Y

Y

Approve payments (business customers only)

Y

Y

Account services

Access your statements and documents

Y

Y

Request a Confirmation of Interest Paid

Y

X

Open a new product using our Fast Track process

Relationship manager feature (business customers only*) *certain conditions apply

Y

Y

Debit card activation and 3DS password

Y

X

Open Banking – manage connections

Y

Y

Secure messages

Y

Y