Manage your finances on the move with mobile banking
If you have a smartphone or tablet you can access your Online Banking when you are connected to the internet through the phone network or with WiFi.
There are no charges for mobile banking from Cynergy Bank, and it offers you the following services:
Access all your account details
Manage your text alerts
Make transfers between accounts
Pay your bills
Register for mobile banking
Call 0345 850 5555 to register. You may also register by sending us a secure message via Online Banking.
Your security
Cynergy Bank mobile banking uses high levels of security so that your money is safe. You can read more about our security measures here.
Text message delivery cannot be guaranteed due to the nature of the mobile network.
Please note that your mobile phone service provider may charge you for text messages and internet browsing, as well as receiving text messages abroad. If you are not sure please check with them.
Our text alert service can only be used on a mobile phone compatible with a UK network.
It cannot be used on a fixed line telephone, a computer capable of receiving text messages or a ‘virtual’ mobile phone number beginning with ‘070’.
Some older mobile phones may not be compatible with our text alert service.
Overseas mobile numbers can only be registered by sending a secure message via Online Banking or by calling +44 (0)20 3375 6422.
Ways you can contact us
Phone us
0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)
