Skip to content

Security and fraud

Useful security and fraud protection links

If you'd like to know even more about security and fraud protection these websites may help.

Useful security and fraud protection links

If you'd like to know even more about security and fraud protection these sites can help.

All of the external sites that you can reach through the Cynergy Bank website, are here to help you. However, Cynergy Bank is not responsible for, and does not endorse the content, accuracy or availability, of any of these external sites, and products, which you may wish to visit, or install*.

IBM Security Trusteer Rapport

IBM Security Trusteer Rapport is a free software, that offers you valuable additional security, when you bank online.

Get Safe Online

This site has been developed by the Government, police and industry specialists. It offers advice on staying safe online, and protecting your computer, and the personal information it contains.

Visa Secure

This service, which we provide in association with Visa, protects your card against unauthorised use, when you shop online at participating retailers.

Action Fraud

A central point of contact for information about fraud and financially motivated crime.

APACS  

APACS is the UK payments association, and its website contains information about the major types of payment fraud.

UK Finance

UK Finance has produced fact sheets on common fraud schemes, and details of how customers can protect themselves from fraud.

CIFAS Protective Registration

CIFAS is the UK fraud prevention service, which offers Protective Registration to people, who have fallen victim to, or are at risk of, identity theft. This service flags your personal file, so that when CIFAS member companies, like ours, receive an application in your name, they'll conduct extra checks to ensure that the application is genuine.

Cyber Streetwise

Cyber Streetwise is a cross-government campaign, funded by the National Cyber Security Programme, and is delivered in partnership with the private and voluntary sectors. The campaign is led by the Home Office, working closely with the Department for Business, Innovation and Skills, and the Cabinet Office.

Microsoft  
Apple
Firefox
You can check these sites regularly, to make sure that your browsers, operating systems, and applications, are up to date and install any patches that may be required.

Sophos  
Mcafee  
You can check these sites regularly for updates and alerts for your anti-virus software.

Equifax
Experian
You can check your personal credit file. This will help you spot any fraudulent activity that may have been conducted in your name. 

* By clicking any of the above links, you are leaving the Cynergy Bank website. We do not control, and are not responsible for, the above websites, their content or availability. We therefore do not endorse, or make any representations about the above websites, or any material found there, or any results that may be obtained from using them. If you decide to access any of these websites using the links from within our website, you do so entirely at your own risk.

Ways you can contact us

Phone us

0345 850 5555 (or +44 (0) 20 3375 6422 if you're calling from outside the UK)

Email us

using our online form.

Secure message

Send us a secure message by logging into .