Identification requirements for personal customers
To protect you, and as part of fulfilling our legal account opening obligations, we are required to identify all account holders before we can open your account.
As a UK resident you are not required to send us identification documents with your new account application, as we will make electronic enquiries to verify the details for each individual who is part of the application. If we cannot verify your details electronically we may also require additional paper based identification documents as listed below. We will contact you if this is required.
Identification documents - only to be provided on request
- A certified copy* of a photo identification document
- A certified copy* or an original proof of permanent residential address
Any document you send must be valid, dated within the last three months, not expired and include the full name and address details that match your application. The same document cannot be used to verify both your identity and address
|We can accept the following documents|
|Photo identification documents||
|Proof of residential address||
PO Box addresses, mobile phone bills and printed online statements are not acceptable address identification documents.
*Copies can be certified by your current UK bank, solicitor or accountant or Post Office and dated within three months.