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Identification requirements

To protect you, and as part of fulfilling our legal account opening obligations, we are required to identify all account holders before we can open your account.

Identification documentation requirements

UK residents

As a UK resident you are not required to send us identification documents with your new account application, as we will make electronic enquiries to verify the details for each individual who is part of the application. If we cannot verify your details electronically we may also require additional paper based identification documents, which are listed below under 'Non-UK residents', before opening the account. We will contact you if this is required.

Non-UK residents

Applicants residing outside the UK must send, with their new account application:

  • A certified copy of a photo identification document

  • A certified copy or an original proof of permanent residential address

Any document you send must be valid, not expired and include the full name and address details that match your application. The same document cannot be used to verify both your identity and address.

We can accept the following documents:

Photo identification documents

  • a valid passport

  • a valid photo card driving licence issued by an EU state

  • a national identity card (for the European Economic Area or Swiss Nationals only)

Proof of residential address

  • a utility bill dated within the last three months

  • a UK or EU bank statement dated within the last three months

PO box addresses, mobile phone bills and printed online statements are not acceptable address identification documents.

Copies can be certified by your current UK bank, solicitor or accountant or Post Office and dated within three months

For applicants in the EU, the acceptable documents listed in the table above must be certified as true copies of the original(s) by either:

  • A UK or EU bank

  • UK or EU accountant

  • UK or EU solicitor

  • A UK post office

For applicants outside the EU we will accept documents certified by an equivalent professional. The professional certifying the documents must provide written confirmation that it is a true copy of the original. The individual certifying the documents must be clearly identifiable and thus all relevant official stamps must be used:

  • Printed name of the individual certifying the document(s)

  • Professional registration reference (if applicable) eg Law Society membership number

  • Company name and stamp

  • Address

  • Email address

  • Business telephone number

  • Date