We have introduced various measures to ensure banking online with Cynergy Bank is safe and efficient.

Data encryption

Our Online Banking service is secured using SSL encryption. This means that any information you send us is automatically protected.

Accessing Online Banking

Only use a link from the official Cynergy Bank website and never any other links. This applies to any computer that you use.

Ensure that your connection to Online Banking is secure by checking that you have a padlock or unbroken key in the bottom right of your browser window or alongside the address bar: it indicates that you are accessing a valid and secure site.

All secure website addresses start with 'https' rather than 'http'.

Timed log out

Online Banking logs you out if you don't use the service for 5 minutes. This gives you added protection if you forget to log yourself out.

Deactivation of your login details

We'll automatically disable your access to Online Banking after three failed login attempts. This is to stop fraudsters from making repeated attempts to get into your accounts.