Online Banking
Our Online Banking is a convenient, safe and secure way to stay in control of your finances from your computer, tablet or smartphone. It is free to register and use Online Banking and it's packed with features to make it easy for you to manage your money in your current accounts and savings accounts.
What can I do with Online Banking?
- View your transactions for the last 12 months
- View your statements from the last two years
- View your current and available balances
- Transfer money between your Cynergy Bank accounts
- Pay your bills
- Transfer money to external accounts
- Set up and manage standing orders
- Give notice of a withdrawal on a notice account
- Transfer money overseas
- Manage your text alerts - control your text notifications
- Send and receive secure messages from Cynergy Bank
When you open a Personal Current Account with Cynergy Bank, you will automatically be registered for Online Banking.
Authorising transactions
When logging on to Online Banking and when completing some transactions, such as setting up a new payee or amending details of an existing payee, you will be asked to authenticate the activity using the new ‘Cynergy Bank Authenticator’ app or upgraded Digipass® which scans authentication images that are displayed in Online Banking and generates a unique authentication code that needs to be input in Online Banking when prompted.
Document downloads
You can download your statements and letters to save and print for your records.
A Confirmation of interest certificate will be provided, which will enable you to see the amount of interest paid to your account between any two dates in the previous 24 months. The document can be downloaded from the Account Services menu in Online Banking and saved for your records so you have it available if needed.
Online Banking - Security
Find out more about how you are protected and the steps you should take to make sure your online banking is secure.
As a condition of this account we require you to download free IBM Security Trusteer Rapport software through Online Banking.
Help with Online Banking
If you have any questions or need assistance with Online Banking, please call Customer Service. Calls may be recorded for monitoring and training.
Digipass® is a registered trademark of OneSpan Solutions Limited, who retain ownership of the mark and reserve all their intellectual property rights.