Mortgage Intermediaries

Benefits of working with Cynergy Bank

• A soft footprint credit search will be completed at Decision in Principle (DIP).

• Each case is considered on its individual merits and discussed directly with you.

• We will consider lending beyond the age of 70 or the customer’s intended retirement age where it is evident the applicant has the ability to repay the borrowing requested for the full term.

• Joint mortgage sole proprietor available.

• Flexible approach to how we can assess income.

• We can consider applications where the applicant has been self-employed for less than two years.

• Contractor income calculated as a daily rate over 46 weeks or the gross value where agreed as fixed contract value.

• Self-employed affordability assessed on latest year figures.

• We do not credit score (only a credit search is undertaken).

• We will consider 100% of bonus with a two year track history.

• Online intermediary portal with document upload facility.

• Direct access to our underwriters on every case submitted.

• Dedicated and experienced Mortgage Support team available Monday to Friday.

What you can expect from us

• Manual underwriting, allowing the Bank to discuss cases directly with you.

• Products designed to meet your customers’ needs.

• Clear information on the cost of borrowing, fees and charges and our terms and conditions.

• A robust assessment of the applicants’ ability to make regular payments and to repay the loan, based on current circumstances and allowing for any known or foreseeable changes.

• We use credit bureau information for all new lending to ensure a fair and consistent approach to decision making, underpinned by an underwriter assessment.

• Reasonable notice of interest rate and payment changes affecting applicants.

• Under strict controls we may share data with other lenders to improve the quality of our decisions, reduce the risk of customers becoming over-committed and prevent financial crime.

• Personal information is treated confidentially and in accordance with Data Protection legislation.

• Prompt and professional handling of any queries or complaints you may have.

• Considerate treatment in the event of financial difficulties or arrears.

About us

Founded in 1955, Cynergy Bank is a standalone UK bank with its own Board of Directors and ring-fenced capital and liquidity.

As a UK bank, we are a member of the Financial Services Compensation Scheme (FSCS), the UK’s deposit guarantee scheme. We are authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Read more here.

We look after our savers by offering consistently attractive and competitive rates of interest on our deposit products, and use this money to lend to enterprising business owners in the UK.

We focus on four business areas:

• Savings: a competitive range of products to meet the personal needs of business customers and savers.

• Property Finance: focusing on the property investment needs of business owners and property entrepreneurs in the UK.

• Residential Mortgages: a range of flexible and competitively priced mortgage products, individually underwritten by our experienced underwriting team.

• Business and Commercial Banking: a range of products and services to meet the needs of business owners and entrepreneurs, helping them grow their business by managing risk, reducing costs and increasing efficiency.

Our aim is to develop strong relationships with our intermediaries and customers, ensuring they are in good hands with knowledgeable, experienced managers and teams. Our lending model empowers our managers with the flexibility and authority to make individually underwritten lending decisions.