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News
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2022
- A new year message from Nick Fahy
- 24/7 access to a human relationship manager is the most valued service from a business bank.
- A relationship bank in the digital age - An interview with Nick Fahy, CEO
- Cynergy Bank supports Care homes during the pandemic
- Cynergy Bank provides £18m of new funding to the Oakman Group Plc
- Cynergy Bank reaches £3bn lending milestone
- Cynergy Bank provides £2.5m of new funding to beauty product brand, Faith in Nature
- Rise in inflation negatively impacting SMEs
- Cynergy Bank supports The Elgin Hotel and Sheraton Hotel with loan refinancing and additional funds for a new swimming pool
- Cynergy Bank grows business in North - over £135m of financing in 2021
- Cynergy Bank boosts its London Property business with enhanced team
- Cynergy Bank supports Valary DTL Limited with additional funding of £9.38 million
- Pubs restaurant group, Berkeley Inns, supported by £3.22m loan from Cynergy Bank
- Medium sized businesses more likely to contact their business banking managers when worried about finances.
- Technology ranks number one in investment priorities for SME’s
- A national award to celebrate the UK’s most inspiring Family Businesses launched today
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2021
- Wishing you all the best for 2021
- Commercial Banking open for business
- Britain’s Scaleup hot spots revealed
- FCA performance scorecard - Personal Current Accounts
- Cynergy Bank Implements nCino to Provide an Omnichannel and Agile Customer Experience
- Marble Arch Investment Group receive COVID-19 support from Cynergy Bank
- Which type of family business are you?
- Cynergy Bank lends over £130M in Coronavirus Business Interruption Loan Scheme (CBILS) loans
- Innovation keeps SME's in business during COVID
- CEO Today’s Business Woman of the Year Awards 2021
- Cynergy Bank now offering the Recovery Loan Scheme to customers
- 66% of SMEs ready to invest in 2021
- Cynergy Bank’s commercial banking team completes its largest transaction with Fennies Nurseries
- Cynergy Bank delivers 63% growth in profit before tax in 2020
- Prospect Pubs & Bars to open new pub this year with financial support from Cynergy Bank
- New Cynergy Bank research concludes Human digital the future of SME banking
- Stay Original Company Ltd refinances loans to Cynergy Bank resulting in significant cost savings
- Cynergy Bank provides Foxatech Limited with £2.7m in financial support
- Rhencullen Care Group refinances its loans to Cynergy Bank
- Cynergy Bank provides £2.515M refinance and acquisition package to Vicarage Nursing Home
- Cynergy Bank provides £5.875m loan to Cameron Ventures Group
- Cynergy Bank provides £2.5m term loan to Simeon Anderson
- Cynergy Bank provides £13.8m in refinance and development package to Westcombe Homes Ltd
- Cynergy Bank announces Asset Based Lending offering To SME Businesses
- Debit card limit changes from £45 to £100
- Cynergy Bank lends a total of £317M in Coronavirus Business Interruption Loan Scheme (CBILS) loans
- Cynergy Bank provides £10m funding line to First Circle Group
- Cynergy Bank - Building Financial Resilience
- 18–34-year olds most disappointed with the digital revolution
- Family firms and finance
- Podcast with Savills and Steve Crosswell
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2020
- British Business Bank announces Cynergy Bank as a new lender under the Coronavirus Business Interruption Loan Scheme
- Anglian Country Inns secure funding from Cynergy Bank providing firm with working capital and protecting jobs
- Old Amersham Hotels and Redesdale Holdings receives COVID-19 support from Cynergy Bank
- Strong 2019 performance from Cynergy Bank – supporting leisure and hospitality
- Market development set for completion following switch to Cynergy Bank for financing.
- Oakman Inns & Restaurants refinances debt with Cynergy Bank providing firm with more capital for business plans
- Property Finance Newsletter
- Ashmole Academy and Cynergy Bank host successful Art exhibition for 7th consecutive year
- Cynergy Bank opens new Bristol office
- Cynergy Bank opens first Scottish office in Edinburgh
- Case study: Gallagher Group
- Case study: Family Business Place
- Customer Service telephone lines
- Sons outdo daughters 37 to 1 when it comes to inheriting family firms
- With two daughters in the family, Rosie Dugard reacts to & Daughters Fund.
- Ravi Sidhoo made the 2020 PAM Top 40 Under 40 list
- Cynergy Bank achieves Carbon Neutral Plus certification
- Cynergy Bank now offering Coronavirus Business Interruption Loan Scheme to new customers
- Supporting society during COVID-19
- Supporting society during COVID-19 (1)
- Cynergy Bank receives increased lending allocation for Coronavirus Business Interruption Loan Scheme Loans (CBILS)
- Cynergy Bank bids for £10 million from the Banking Competition Remedies
- CEO Monthly's CEO of the Year Award 2020
- How tech and finance leaders are innovating customer experience
- Noah’s Ark Children’s Hospice needs our help
- Cynergy Bank redefining banking with “The digital relationship bank”
- Cynergy Bank awarded ISO 14001 Certification and Carbon Neutral +
- Cynergy Bank webinar with KPMG and Savills
- Customer story – supporting society during COVID-19
- Institute for Family Business (IFB) Q&A with Mark Dearman
- Podcast about the financing outlook and opportunities for the Leisure and Hospitality sector with Goodman Jones
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2019
- Ashmole Academy and Cynergy Bank host successful Art exhibition for 6th consecutive year
- Recent loan completions - February
- The first 100 days
- Property Finance newsletter
- Cynergy Bank bolsters senior leadership team with two new hires
- Cynergy Bank launches £500m fund to help property entrepreneurs thrive through Brexit
- Cynergy Bank partners with Institute for Family Business
- Cynergy Bank introduces Bridging Finance to support property entrepreneurs and professionals
- Recent loan completions - May
- Family firms find it harder to get finance and adapt to digital age compared with other SMEs
- Customer story: Jon Christopher Ltd
- Customer story: Nine Group
- Recent loan completions - October
- Korn Ferry Engaged Performance Awards 2019
- Empire Property Concepts Deal Sheet
- More innovative living spaces created following £30m loan from Cynergy Bank
- Our CFO Francesca Hampton talks to Financial Director magazine
- Men are twice as likely as women to inherit a family business
- Closure of Southgate branch
- Horwood House Hotel set for a four-star makeover thanks to financial support from Cynergy Bank
- Cynergy Bank highly commended in 2020 Savings Champion Awards
- Customer story: JCR Properties Ltd
- 2018
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2022
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Document Library
- Acceptable Property Criteria
- Account closure indemnity form
- Accountants Certificate
- Additional applicant(s) form for existing personal account(s)
- Additional Proof of ID
- All Monies Legal Charge - Mortgage Conditions
- All Monies Legal Charge Mortgage Conditions (3rd party)
- Annual Report 2018
- Annual Report 2019
- Application Declaration
- Application Form for Fixed Rate Bond
- Bereavement notification form
- Board Resolution
- Branch information sheet
- Bridging Finance application form TEST
- Bridging Finance criteria guide
- Bridging Finance product guide (customers)
- Business Account application form for companies and partnerships
- Business Account Application form for sole traders
- Business Current Account Conditions
- Cash ISA Application form
- Cash ISA Conditions
- CBILS - Assets and liabilities
- CBILS - Cashflow forecast
- CBILS - Property schedule
- Certificate of Title
- Checklist of who will need to be informed
- Classic Saver Conditions
- Client Account Conditions
- Complaints leaflet
- Conditions for Commercial Facilities
- CP checklist
- Current list of Electronic ISA Transfer scheme members
- Cynergy Bank Family Business Perspectives
- Data Subject Access Request Employee Form
- Data Subject Access Request Form
- Deal sheet
- Debenture
- Direct Debit Instruction Form
- Drawdown Request
- European Commission - Payment Services Directive Fact Sheet (Business)
- European Commission - Payment Services Directive Fact Sheet (Personal)
- Existing Property Declaration Form
- Fee Information Document Business Current Account (euro)
- Fee Information Document Client Account (sterling)
- Fee Information Document for Savings Accounts (euro)
- Fee Information Document for Savings Accounts (sterling)
- Fee Information Document Personal Current Account (euro) October
- Fee Information Document Personal Current Account (sterling) October
- Fixed Rate Bond Conditions (Business)
- Fixed Rate Bond Conditions (Personal)
- Flexibond Conditions
- Form of Specific Conditions Satisfaction Confirmation
- FSCS information sheet and exclusions list
- Funeral expenses indemnity form
- Future Changes to Circumstances Form
- General Conditions for Facilities
- General Conditions for Residential Mortgages Nov 2018
- Gifted Deposit Form
- Guarantee (Individual)
- Guarantee (Non-individual)
- Guidance for Solicitors and Licensed Conveyancers
- Holiday Let Form
- IBM Security Trusteer Rapport
- Insurance Charge
- Interest Only Form
- Intermediaries Portal User Guide
- Legal Charge
- Legal Charge (Third Party)
- Lending Criteria Guide
- Lending into Retirement Form and Declaration
- Let to Buy Form
- Online Banking application for business customers
- Online Easy Access Account Conditions
- Online ISA Conditions
- Open Banking and Online Banking - performance and availability report
- Personal Current Account Conditions
- Personal Details Update Form
- Pillar 3 Disclosures 2018
- Pillar 3 Disclosures 2019
- Pro-forma Confirmation Letter from Solicitors (Third Party Chargor)
- Pro-forma Confirmation Letter from Solicitors, Borrower
- Pro-forma Confirmation Letter from Solicitors, Guarantee
- Rates for off sale products
- Request to add a business account to Online Banking
- Request to change Online Banking user access level for business customers
- Second Home Form
- Solicitors' Instructions: FAQs
- Standard Checklist (additional Proof and ID)
- Standards of Lending Practice
- Tariff of Charges
- Terms of Business
- Third party agreement
- Fee Information Document Business Current Account (sterling) 26 October
- Credit Delivery and Recoveries Fees (1)
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About Cynergy Bank
- About Cynergy Bank
- Thoughts from our Chief Executive
- Our partnerships
- Financial Services Compensation Scheme
- Personal Savings Allowance
- Strong and prudent management
- Modern Slavery Statement
- Corporate Governance
- Giving something back
- Company performance
- Awards and Accreditations
- Meet the Board
- Family Business Perspectives
- Branch
- Important information for international customers
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Authenticator App
- Registering your Cynergy Bank Authenticator App and how to authenticate actions
- Cynergy Bank Authenticator App FAQs
- Registering your Cynergy Bank Digipass® and how to authenticate actions
- Cynergy Bank Digipass® FAQs
- Strong Customer Authentication for Online Banking
- Strong Customer Authentication for Online Banking FAQs
- COVID-19
- Online Banking
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Security
- Worried about fraud?
- Take Five to stop fraud
- Fraud scams
- Stay safe - protecting yourself against fraud and scams
- Stay alert – useful information on the latest fraud and scams
- Protecting the Bank from unexpected disruptions
- ISO 27001 certification
- Top tips for protecting yourself against fraud
- Protecting yourself online and over the phone
- Protecting your identity
- Protecting your debit and credit cards
- Safety tips
- Text alerts
- Visa Secure (formerly known as Verified by Visa)
- Going abroad
- Protecting yourself from cheque fraud
- Useful security and fraud protection links
- Stay safe online with IBM Security Trusteer Rapport
- Privacy Policy
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FAQ
- Cynergy Bank Authenticator App FAQs
- Cynergy Bank Digipass® FAQs
- Strong Customer Authentication for Online Banking
- Strong Customer Authentication FAQs
- Online Easy Access Account FAQs
- Online ISA FAQs
- Fixed Rate Bonds FAQs
- Online Banking FAQs
- Visa Secure (formerly known as Verified by Visa) FAQs
- Online Security FAQs
- The General Data Protection Regulation (GDPR) FAQs
- Strong Customer Authentication for Debit Cards – what this means for you.
- Electronic ID
- Account number and sort code
- Legal
- Open Banking
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