Skip to content

Taking your security seriously

Security and fraud

How we're making banking safe for our customers, information, tips and resources to help you avoid falling victim to fraud and/or scams.

Information security

Cynergy Bank has been awarded certification to the international standard for information security, ISO 27001. Certification means that Cynergy Bank:

  • Demonstrates its commitment to keeping customer data safe

  • Has met the demands of the International Organisation for Standardisation, and in doing so, means that it will continually be recognised as a global leader in security, and resilience

  • Can demonstrate its active compliance with the requirements of its regulators

This is just one of a number of initiatives that Cynergy Bank has implemented, to ensure our customers can be confident, when banking online. Other initiatives include:

  • Providing customers with the award-winning IBM Security Trusteer Rapport software FREE of charge. This software enhances the safety of Online Banking.

  • Providing a Digipass, to make secure payments via Online Banking.

  • A FREE Text Message Service, which provide a range of standard and customisable alerts.

Our certification was supported and confirmed by the British Standards Institution (BSI). BSI provides assessment, and certification, to a number of management system standards, in over 150 countries worldwide.

For more information on British Standards Institution visit www.bsi-global.com

Need help?

Get in touch

We’re here to help. Visit Contact us for opening hours and contact details.

Contact us