Fraud scams

Latest Fraud Scam Information

Beware of ticket fraud as restrictions ease

Useful fraud protection information can be found here

https://www.actionfraud.police.uk/news/beware-of-ticket-fraud-as-restrictions-ease

Tax credits customers should be vigilant and alert to potential scams, HM Revenue and Customs (HMRC) has warned

Useful fraud protection information can be found here: 

https://www.actionfraud.police.uk/alert/scams-warning-for-tax-credits-customers

Public urged to be vigilant as Fraudsters target elderly and vulnerable with fake COVID vaccine.

Useful fraud protection information can be found here: 

https://www.nationalcrimeagency.gov.uk/news/public-urged-to-be-vigilant-as-fraudsters-target-elderly-and-vulnerable-with-fake-covid-vaccine

National Insurance Scam leads to surge in calls to Action Fraud.

Useful fraud protection information can be found here:

https://www.actionfraud.police.uk/alert/warning-national-insurance-scam-leads-to-surge-in-calls-to-action-fraud

Useful Links

FCA Register - https://www.fca.org.uk/firms/financial-services-register

FCA Warning List (check an Investment or Pension Opportunity) - https://www.fca.org.uk/scamsmart

 

Fraud Statement

Cynergy Bank’s response to fraud scams is to review each incident on a case by case basis whereby all factors are considered to ensure that customers who are victims of fraud are treated fairly.  In most cases, where the customer is identified as being vulnerable, this may result in some level of compensation being paid to the victim without delay.

Following a thorough fraud investigation, where it is found that there is zero/limited customer negligence, the Bank will compensate the customer without delay.  Where customer negligence is clearly evidenced, compensation may not be as forthcoming.

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