Activating my contactless debit card

Your Cynergy Bank debit card features ‘Contactless’ technology - the fast, easy and secure way to pay for purchases under £100.

When you receive your card, please sign the back immediately. You must also activate your card before use so please read instructions below.

You must activate your card

Text                  

CARD

plus

THE LAST FOUR DIGITS OF YOUR CARD NUMBER

and

THE LAST FOUR DIGITS OF YOUR ACCOUNT NUMBER

to 87293 (+44 7786 200052 from outside the UK)

We won’t charge you for your text but standard network charges may apply.

YOUR MOBILE NUMBER MUST BE REGISTERED WITH US BEFORE YOU CAN ACTIVATE YOUR CARD BY TEXT

You can register your mobile, or activate your card by contacting Customer Service.

Online Banking users can register their mobile via the ‘Account services’ menu.

* Calls may be recorded for monitoring and training. Your phone provider may charge you for this call and additional charges could apply when calling from abroad.

If this is a renewal card, your existing Personal Identification Number (PIN) will remain valid.

If this is the first card you are receiving for a new or existing account, or if the card replaces a lost, stolen or damaged card on an existing account, a new PIN will be sent to you separately for security reasons.

More information, including details on safeguarding your card and PIN, is available here.

Please read our Current Account Conditions (Personal or Business) for our terms and conditions of use. These are available in the Document library.