We are currently experiencing a high volume of calls.

As a result, you may experience a longer wait time to get through to us – please accept our apologies.

Our busiest times are between 9.00am to 11.00am and 12.00pm to 2.00pm on weekdays. You should have a shorter wait if you call outside these times.

If you do need to contact us to provide instructions, please send us a secure message through Online Banking.

Alternatively, please contact your relationship manager.

We also have more information and answers to frequently asked questions on our new Authenticator app here.

Thank you for your patience and we apologise for any inconvenience.