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Document Library

Documents relating to all our products and services, including terms and conditions, application forms, brochures and product guides.

To view the PDF-formatted documents listed below, use Adobe Reader. Download Adobe Reader (free) here .

ProductCategoryDocument

Business Current Account

Conditions

Terms and Conditions | Business Current Account 501KB

Last updated 10 January 2024

Lending

Conditions

Conditions for Commercial Facilities (2024) | Lending 742KB

Last updated February 2024

Lending

Conditions

Conditions for Commercial Facilities (2018) | Lending 300KB

Last updated December 2018

Cynergy Business Current Account

Application form

Application form | Cynergy Business Current Account 129KB

Please also download and read the Terms and Conditions for Cynergy Business Current Account before applying.

Business Saver

Key Features

Key Features and Important Information | Business Saver 91KB

Last updated 21 November 2023

Savings Accounts

Conditions

Terms and Conditions | Classic Saver 520KB

Last updated 21 November 2023

Lending

Guide

Standards of lending practice | Lending 153KB

Published by the Lending Standards Board

Online Banking

Application form

Request to change user access level | Online Banking (for Business customers) 220KB

Online Banking

Application form

Request to add a business account | Online Banking (for Business customers) 190KB

Online Banking

Application form

Application form | Online Banking (for Business customers) 215KB

Lending

Guide

Mortgage Product Guide | Lending 314KB

Lending

Guide

Product Guide | Lending 671KB

Information on our full range of lending products

Business Saver

Guide

CRS and FATCA Guiance | Business Saver 161KB

Lending

Conditions

General Conditions for Facilities | Lending 309KB

Financial Services Compensation Scheme (FSCS)

Guide

FSCS Information Sheet and Exclusions List 110KB

Bonds

Conditions

Terms and Conditions | FlexiBond (Business) 491KB

Last updated September 2020

Bonds

Conditions

Terms and Conditions | Fixed Rate Bond (Business) 314KB

Last updated September 2020

Savings Accounts

Fee Information Document

Fee information | Savings Accounts (Sterling / GBP) 139KB

Last updated May 2023

Savings Accounts

Fee Information Document

Fee information | Savings Accounts (Euro) 135KB

Last updated May 2023

Business Current Account

Fee Information Document

Fee information | Business Current Account (USD) 152KB

Last updated 10 January 2024

Cynergy Business Current Account

Fee Information Document

Fee information | Cynergy Business Current Account (Sterling / GBP) 158KB

Last updated 16 November 2023

Client Account

Fee Information Document

Fee information | Client Account (Sterling / GBP) 156KB

Effective from 11 July 2019

Business Current Account

Guide

Payment Services Directive ― Factsheet | Business Current Account 84KB

Guide to PSD2 (Payment Services Directive), security in your payments, your benefits and rights as a customer. Published by the European Commission.

Business Current Account

Fee Information Document

Fee information | Business Current Account (Euro) 151KB

Effective from 3 May 2023

Business Current Account

Fee Information Document

Fee information | Business Current Account (Sterling / GBP) 157KB

Effective from 3 May 2023

Cynergy Business Current Account

Conditions

Terms and Conditions | Cynergy Business Current Account 501KB

Last updated 10 January 2024. Please read before applying.

Lending

Fee Information Document

Credit Delivery and Recoveries ― Fees | Lending 107KB

Client Account

Conditions

Terms and Conditions | Client Account 345KB

Last updated November 2018

Business Saver

Conditions

Terms and Conditions | Business Saver 982KB

Last updated January 2024

Business Saver

Application form

Application form | Business Saver 1031KB

For existing business customers. Please also download and read the Terms and Conditions for Business Saver before applying.

Business Current Account

Guide

Payment and Debit Card Limits | Business Current Account 129KB

Effective 3 May 2023

Business Current Account

Conditions

Terms and Conditions (USD) | Business Current Account 499KB

Last updated January 2024

Business Current Account

Conditions

Terms and Conditions (Euro) | Business Current Account 528KB

Last updated January 2024

To view the PDF-formatted documents listed below, use Adobe Reader. Download Adobe Reader (free) here .