Document Library
Welcome to our document library. Here you’ll find documents containing details of all our products and services. This includes brochures, product guides, Conditions and application forms which you can download.
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| Product | Category | Document |
|---|---|---|
| Business Current Account | Conditions |
Please read before applying.
|
| Business Current Account | Conditions | |
| Business Current Account | Conditions | |
| Business Current Account | Guide |
Business Current Account Payment and Debit Card Limits. (129kb) This document informs you about the limits for using the main services offered under the Business Current Account. |
| Business Saver | Conditions |
Please read before applying.
|
| Business Saver | Application form |
Business Saver Application Form. (1031kb) If you are an existing business customer, download this form to apply. |
| Client Account | Conditions |
Client Account Conditions. (345kb) Please read before applying. |
| Lending | Conditions |
Please read before applying.
|
| Lending | Fee Information Document | |
| Cynergy Business Current Account | Conditions |
Please read before applying.
|
| Business Current Account | Guide |
European Commission - Payment Services Directive Fact Sheet (Business). (84kb) Published by the European Commission. Details on PSD2, security in your payments and your benefits and rights as a consumer. |
| Business Current Account | Fee Information Document |
Fee Information Document Business Current Account (euro). (151kb) Effective from 3 May 2023 |
| Business Current Account | Fee Information Document |
Fee Information Document Business Current Account (sterling). (157kb) Effective from 3 May 2023 |
| Client Account | Fee Information Document |
Effective from 11 July 2019
|
| Cynergy Business Current Account | Fee Information Document | |
| Business Current Account | Fee Information Document | |
| Savings Accounts | Fee Information Document |
Fee Information Document for Savings Accounts (euro). (135kb) Applies to any type of savings account operated in euros |
| Savings Accounts | Fee Information Document |
Fee Information Document for Savings Accounts (sterling). (139kb) Applies to any type of savings account (except euros) |
| Bonds | Conditions |
Please read before applying.
|
| FlexiBond | Conditions |
Flexibond Conditions. (491kb) Please read before applying. |
| Financial Services Compensation Scheme (FSCS) | FSCS | |
| Lending | Conditions |
Please read before applying (for overdrafts only)
|
| Business Saver | Guide | |
| Lending | Guide |
Lending Product Guide. (671kb) Discover our range of innovative and flexible lending products |
| Mortgages | Guide |
Mortgage Product Guide. (314kb) |
| Online Banking | Application form |
Online Banking application for business customers.
|
| Online Banking | Application form |
Request to add a business account to Online Banking. (190kb) Request to add a business account to Online Banking. |
| Online Banking | Application form |
Request to change Online Banking user access level for business customers. (220kb) Request to change Online Banking user access level for business customers. |
| Lending | Guide |
Published by the Lending Standards Board.
|
| Classic Saver | Conditions |
Classic Saver Conditions (2). (520kb) |
| Business Saver | Key Features |
| Product | Category | Document |
|---|---|---|
| Personal Current Account | Application form |
Account Switching Mandate. (197kb) |
| Personal Current Account | Application form |
Additional applicant(s) form for existing personal account(s). (185kb) This form is available for personal customers resident in the UK only. |
| Bonds | Application form |
Fixed Rate Bond application form for personal customers.
|
| Cash ISA | Conditions |
Cash ISA Conditions (1). (216kb) Please read before applying. |
| Classic Saver | Conditions |
Classic Saver Conditions. (520kb) From 1 February 2024, applies only to business accounts |
| Lending | Conditions |
Please read before applying.
|
| Lending | Fee Information Document | |
| Personal Current Account | Guide |
European Commission - Payment Services Directive Fact Sheet (Personal). (84kb) Published by the European Commission. Details on PSD2, security in your payments and your benefits and rights as a consumer. |
| Savings Accounts | Fee Information Document |
Fee Information Document for Savings Accounts (euro). (135kb) Applies to any type of savings account operated in euros |
| Savings Accounts | Fee Information Document |
Fee Information Document for Savings Accounts (sterling). (139kb) Applies to any type of savings account (except euros) |
| Personal Current Account | Fee Information Document |
Fee Information Document Personal Current Account (euro). (154kb) Effective from 3 May 2023 |
| Personal Current Account | Fee Information Document |
Fee Information Document Personal Current Account (sterling). (153kb) Effective from 3 May 2023 |
| Bonds | Conditions |
Please read before applying.
|
| FlexiBond | Conditions |
Flexibond Conditions. (491kb) Please read before applying. |
| Financial Services Compensation Scheme (FSCS) | FSCS | |
| Mortgages | Conditions |
If your mortgage offer is dated before 18 May 2023, the above mortgage conditions apply.
|
| Mortgages | Conditions |
If your mortgage offer is dated on or after 18 May 2023, the above mortgage conditions apply.
|
| Mortgages | Guide |
Mortgage Product Guide. (314kb) |
| Online Easy Access Account | Conditions |
Please read before applying.
|
| Online ISA | Conditions |
Online ISA Conditions (1). (197kb) Please read before applying. |
| Online Notice Saver | Conditions |
Online Notice Saver (1). (203kb) Please read before applying. |
| Personal Current Account | Conditions |
Please read before applying.
|
| Personal Current Account | Guide |
Personal Current Account Payment and Debit Card Limits. (128kb) This document informs you about the limits for using the main services offered under the Personal Current Account. |
| Personal | Application form |
Personal Details Update Form. (350kb) Form for updating personal details and reactivating dormant accounts |
| Savings Accounts | Conditions |
Please read before applying.
|
| Lending | Guide |
Published by the Lending Standards Board.
|
| Bonds | Application form |
Third party agreement. (195kb) Application form |
| FlexiBond | Application form |
Third party agreement. (195kb) Application form |
| Online Banking | Application form |
Third party agreement. (195kb) Application form |
| Classic Saver | Conditions |
Effective from 1 February 2024 – applies only to personal accounts
|